FAQ
Welcome to Aluminante's Frequently Asked Questions! Here you will find answers to the most common questions regarding our products, services, specifications and more. We are committed to providing you with all the information you need to help you better understand the benefits you will receive when you choose our innovative and high quality solutions for glazing, pergolas and other architectural systems.
In this section, you will find answers to questions about our company, warranty duration, customization options for products and services, compatibility of our systems with smart home technologies, and many other aspects regarding the use and installation of our products. If you have additional questions that are not covered in this section, please feel free to contact us directly. Our team is always ready to provide the necessary support and advice.
Frequently asked questions about products from Aluminante - everything you need to know
FAQ
Frequently asked questions about Aluminante
Our company has been successfully operating in the market for 10 years now. During this time, we have established ourselves as a reliable manufacturer and supplier of pergolas and related systems.
Certainly, we invite you to visit our showroom or office, where you can acquaint yourself with a comprehensive list of our partners and completed projects. This is a great opportunity to verify the high quality of our products and services based on the real experiences of other clients.
We are a manufacturer and have our own factory covering 36,000 m², equipped with modern equipment, including extruders and a painting workshop. The entire production process, from extrusion to packaging, is carried out at our facility, ensuring high quality of the final product.
We invite you to explore our completed projects on the official website or personally visit our showrooms. There, you will be able to see the variety of our solutions in action and assess the quality of the materials and technologies used.
FAQ
Frequently Asked Questions about Aluminante Products
We are proud to be the direct manufacturer of our systems. Our factory is located in sunny Istanbul, where we utilize only the most advanced technologies and materials to create our products. We also offer our clients and partners the opportunity to visit us for training and a personal introduction to the manufacturing process.
Our product range includes aluminum profiles, canopies, bioclimatic pergolas, frameless glazing, automatic guillotine windows, doors, roofs, as well as terrace structures and aluminum fences. We provide our customers with high-quality, stylish, and functional solutions for construction and renovation projects, as presented in our catalog. Each system is designed to meet the specific needs and preferences of our clients, including custom design and installation solutions.
Yes, thanks to the use of advanced technologies, we offer innovative and specialized solutions, including the integration of our systems with modern "smart home" systems. This enhances the convenience and functionality of using our products in your home.
Certainly, all our systems feature high thermal and sound insulation properties. Your personal manager will provide you with all the necessary technical information and help you choose the optimal solution that meets your insulation requirements.
Yes, we specialize in customization and are ready to adapt our products to meet the individual dimensions and design requirements of the customer. Our flexible production line allows us to implement projects of any complexity.
Yes, we offer a wide range of accessories, including weather sensors, music speakers, heating systems, and smart home integration, which can be added to your order to enhance convenience and functionality.
Our glazing systems are designed to accommodate glass units ranging in thickness from 4 to 54 mm, allowing for the optimal selection of glass for each specific case and ensuring a high level of energy efficiency and comfort.
Yes, our systems include the option to adjust the opening and closing speeds. This allows users to customize the operation of the system according to their personal preferences and needs, ensuring convenience and efficient use.
Absolutely, our systems are designed for full compatibility with smart home technology. This allows them to be integrated into an existing home automation system for controlling lighting, heating, and other functions, enhancing the comfort and functionality of your living space.
Special preparation of the opening is not required; it is only important that the surface is as level as possible. This ensures ease and speed of installation, as well as perfect fit and operation of the system.
Yes, our products fully match what you see in the provided video materials. We aim for maximum transparency and accuracy in presenting our systems, so our customers can confidently choose original and high-quality solutions.
Unfortunately, there are counterfeits of our products on the market, produced by domestic manufacturers using low-quality components from China. We strongly recommend purchasing our systems exclusively from official distributors or directly from us to ensure the highest quality and reliability of the products, as well as to receive all the benefits of the official warranty and service support.
FAQ
Questions about warranty and service
We provide a 10-year warranty on all our products, affirming their high quality and reliability.
Yes, we offer comprehensive warranty service and post-sale support, so you can be confident in the quality and reliability of our products.
Our entire automatic guillotine glazing system is covered by a 10-year warranty, affirming the high quality and reliability of our products.
Certainly, we offer service maintenance and repair for systems even after the warranty period has ended. This ensures the longevity and uninterrupted operation of the systems for many years.
FAQ
Questions about cooperation
Yes, we offer special terms for large orders and long-term partners. Details of the dealer discount can be discussed directly with your personal manager.
No, we provide full product packages without hidden fees or additional expenses.
We commit to responding to customer inquiries and resolving any issues that arise within the same day. Problems with our products occur extremely rarely, thanks to their high quality and reliability.
Certainly, we offer comprehensive after-sales service and repair options, ensuring that our products will serve you trouble-free for many years.
FAQ
About production lead times and delivery schedules
Custom production typically takes between 7 to 14 days. However, some systems are available in stock for immediate delivery.
We offer several delivery options, including air, rail, road, and sea freight, to ensure convenience and accessibility for our customers worldwide.
We employ four levels of protection and packaging, including the use of wooden pallets, to ensure that your order is delivered intact and secure.
FAQ
Questions about window and door systems
We offer a wide range of window and door systems made from aluminum, as well as combined aluminum-wood options. Each type of system has unique characteristics and can be tailored to the individual needs of our customers.
Certainly, all our windows and doors feature high thermal and sound insulation characteristics. Your personal manager will provide you with all the necessary technical information and assist you in selecting the optimal solution that meets your insulation requirements.
Our window and door systems are designed to accommodate glazing units up to 74 mm thick, including options with energy-saving or multi-functional glass. This allows us to provide an optimal level of comfort and energy efficiency for your home.
Yes, our dealers are ready to go to the site to conduct all necessary work, perform professional installation of windows and doors, and ensure high-quality and efficient assembly.
Prices start from $20 per square meter. However, for precise pricing and available options, we recommend contacting your personal manager, who will provide detailed information and assist in selecting the optimal solution.
FAQ
Questions about bioclimatic pergolas
In our product range, we offer 8 variants of pergolas designed to satisfy a wide range of tastes and architectural solutions. We provide a wide spectrum of sizes and configurations capable of beautifying any space.
Our bioclimatic pergolas are made of high-quality aluminum, equipped with Somfy motors, and utilize lighting from Samsung, ensuring their durability and reliability. We use only original, top-quality components for each element of our pergolas.
Our clients can choose any color from the RAL color chart for their pergola, including special coatings with a wood effect. This allows for precise customization of the pergola to match the overall landscape design or building exterior.
Our bioclimatic pergola represents the pinnacle of engineering and design, offering the perfect blend of style, functionality, and durability. With integrated microclimate control systems, you can create comfortable conditions for relaxation year-round. Additional options such as integrated lighting, heaters, and insect protection systems make it not only a beautiful but also an incredibly functional addition to your home or garden. For more detailed information and a personalized offer, we recommend contacting our personal manager.
Absolutely, our pergolas offer the possibility of integrating various elements to enhance comfort and functionality. This includes lighting to create a cozy atmosphere in the evenings, heaters for using the space on cooler days, and insect protection systems that allow you to enjoy your leisure time without unwanted disturbances. For detailed consultation on available options and their integration, please contact your personal manager.
The louver adjustment system of our pergolas is equipped with mechanisms that allow them to be controlled in various ways for user convenience. This can include remote control via a remote, button pressing, touch control, or even voice commands. By using motors from the leading French company Somfy, we guarantee the reliability, precision, and durability of the control system.
From the time an order is placed to the complete installation of the pergola usually takes only 10 days. We strive to maximize speed and quality so that our customers can enjoy their new addition to their space as soon as possible.
Our bioclimatic pergolas usually do not require a special permit for installation. However, we always recommend our customers to check local regulations, as requirements may vary from region to region.
We provide a 10-year warranty on all our bioclimatic pergolas, thus emphasizing their high quality and reliability. This guarantee confirms our confidence in the longevity and durability of the materials and technologies used.
Prices for our bioclimatic pergolas start at $200 per square meter. For an exact cost of a specific model or configuration, and to discuss individual requirements and possible add-ons, we strongly recommend that you contact your personal manager.
FAQ
Questions about tent pergolas
Our product range includes sloping, oval, double slope, wall and freestanding pergola options designed to meet a wide variety of tastes and architectural designs. We offer a wide range of sizes and configurations to enhance any space.
Our awning pergolas are made of four-layer reinforced tent from the Belgian company Sioen, ensuring high strength and durability. Additionally, the pergolas are equipped with lighting solutions from Samsung and motors from Somfy, the market leader in automatic systems. The top quality aluminum frame guarantees the stability and reliability of the structure. We provide a 10-year warranty on all our awning pergolas, confirming their top quality and reliability.
Yes, our range includes many designs with a wide selection of fabrics and colors. This gives our customers the opportunity to choose the perfect solution that will harmonize with the overall style of their space. Your personal account manager will be happy to assist you in choosing the right option for you.
Absolutely, our pergolas offer the possibility of integrating various elements to improve comfort and functionality. This includes lighting to create a cozy atmosphere in the evening, heaters to use the space on cooler days and insect protection systems that allow you to enjoy your stay without nuisance. For detailed advice on the options available and their integration, please contact your personal manager.
From the moment of placing the order to the complete installation of the pergola, it typically only takes 10 days. We strive for maximum efficiency and quality of execution so that our customers can enjoy their new addition to their space as soon as possible.
Our bioclimatic pergolas usually do not require a special permit for installation. However, we always recommend our customers to check local regulations, as requirements may vary from region to region.
We provide a 10-year warranty on all our awning pergolas, thus emphasizing their high quality and reliability. This guarantee confirms our confidence in the longevity and durability of the materials and technologies used.
We offer a wide range of tent pergolas that can meet any architectural and design requirements. The maximum size of a single module can be up to 12 by 12 meters, allowing you to cover large areas efficiently. For more detailed information about the available types and sizes, as well as to customize the project to your individual needs, we recommend contacting your personal manager.
FAQ
Questions about guillotines
We have warm and cold automatic guillotine glazing systems with up or down parking options, as well as two, three, four or five sash options, allowing you to choose the perfect solution for every project.
Prices for our automatic guillotine glazing systems start at $120 per square meter. For detailed information and to choose the right model, we recommend contacting your personal manager.
Our company has been successfully operating in the market of automatic guillotine glazing systems for 10 years. During this time we have been able to realize many projects, demonstrating the high quality of our products and innovative approach to glazing.
We use Somfy motors, which are considered one of the best solutions on the market, to guarantee safety and reliability. In addition, our system features childproofing and sash fall prevention, which eliminates the risk of injury when using the system.
FAQ
Questions about glazing
Our glazing systems are made of high quality aluminum, which ensures their durability and reliability. Thanks to the use of thermal break and airtight construction, our systems have excellent thermal and acoustic insulation characteristics.